Shipping policy

Shipping Policy AESTHETIQ Club

At AESTHETIQ Club, we are committed to delivering your order as quickly and smoothly as possible. Please read our shipping policy below for information about processing times, shipping methods, delivery estimates, and support.

Order Processing

All orders are processed within 1–2 business days after your order is placed.

Please note:

  • Orders are not processed on weekends or public holidays.

  • During high-demand periods, launches, or holidays, processing times may be slightly delayed.

  • Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

Standard Shipping

  • €4.99 worldwide

  • Estimated delivery time: 7–12 business days

Free Shipping

  • Free worldwide shipping on orders over €75

Express Shipping

  • €29.99 worldwide

  • Express orders are prioritized during fulfillment and shipped using faster carrier services where available.

Please note that shipping times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Worldwide Shipping

We proudly offer worldwide shipping.

Delivery availability and shipping times may vary depending on the destination country. Customers are responsible for ensuring that products can legally be imported into their country.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your local government.

These charges are the responsibility of the customer and are not included in our shipping rates unless otherwise stated at checkout.

Customs processing may occasionally cause delays outside of our control.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking information to update after shipment confirmation.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, is lost in transit, or you receive the wrong item, please contact us as soon as possible with your order number and any relevant photos or details.

At AESTHETIQ Club, customer satisfaction is important to us. If something goes wrong with your order, we will either:

  • send you a replacement product, or

  • provide a full refund,

depending on your preference and the situation.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.

Delivery Delays

While we work hard to ensure timely deliveries, delays caused by shipping carriers, customs, weather conditions, or other circumstances outside our control may occur.

We appreciate your patience and understanding in these situations.

Contact Us

If you have any questions regarding your shipment or order status, please contact our support team through our official store contact page or support email.

Thank you for shopping with AESTHETIQ Club.